Store Coupons

Coupons are customer-entered codes linked to TruCommerce promotions.

What this feature is for

Coupons are the codes customers enter at cart/checkout. The code is the customer-facing trigger; the associated Promotion carries the actual discount logic and eligibility.

A practical way to use it

  1. Create/confirm the Promotion first.
  2. Create a memorable but non-guessable campaign code as appropriate and link it to the promotion.
  3. Test the code on carts that should and should not qualify.
  4. Disable/expire the coupon after the campaign rather than repurposing the same code for unrelated rules.

How it connects to other features

The Promotion determines the discount behavior. Products/categories/cart contents determine whether conditions match.

What to expect after changes

Publishing or sharing a coupon exposes its linked promotion to customers. Changing the underlying promotion can change the result for the same code.

Where to find it

Open TruCommerce → Coupons.

TruCommerce coupons list

The Coupons screen is where administrators review and maintain discounts that customers may use during eligible checkouts.

How Coupons work

A Coupon is the customer-entered code that activates an associated Promotion. The global Enable Coupons setting must be on, the coupon itself must be active/within its usage window, and the Promotion rules must also match the cart. Troubleshoot all three layers when a valid-looking code is rejected.

Field and action reference

Use the tables below when you need the exact meaning of a field, column, filter or action. Read the workflow and dependency sections above first so each option is used in the right context.

Create coupon codes linked to promotions.

Using the list page

ColumnUse
CodeShows the code value recorded for each row.
PromotionShows the promotion value recorded for each row.
UsageShows the usage value recorded for each row.

Field reference

FieldUse
PromotionSelects the promotion the coupon belongs to.
CodeThe code used to identify or redeem this record, depending on its type.
Usage LimitSets the maximum permitted uses when a limit is required.
Per Customer Usage LimitLimits how many times the same customer can use the coupon.
EnabledTurns this record/rule on or off without deleting its configuration.

Actions available

Store Settings · Products · Cart & Checkout · Overview