Channels define distinct selling contexts and can connect that context to geographic Billing/Shipping Zones.
Sales Channels separate store contexts when catalog, currency, geography or other commerce rules need to differ.
Sales Channels let TruCommerce represent distinct selling contexts with their own availability/geographic associations. Use a channel when the business genuinely has more than one selling context—not simply as another product category.
Channels can reference commerce geography. Products/orders may carry channel context where supported. Payment availability still comes through TruPayments rather than from the channel record itself.
Changing channel geography or status can make a selling context unavailable to customers/operations that rely on it. Review dependent catalog/order workflows before disabling a live channel.
Open TruCommerce → Channels.
A Channel defines a selling context and can reference a Billing Zone and Shipping Zone. Use it when the store needs a named channel with its own geographic context. Keep in mind that TruCommerce zones belong to commerce rules; TruPayments Billing Zones are a separate payment-method restriction system.
Use the tables below when you need the exact meaning of a field, column, filter or action. Read the workflow and dependency sections above first so each option is used in the right context.
Create commerce channels with billing/shipping zones.
| Column | Use |
|---|---|
| Name | Shows the record name. |
| Status | Shows the record’s current status so you can tell whether it is active, available, or still in another workflow state. |
| Field | Use |
|---|---|
| Name | The human-readable name used to identify this record. |
| Slug | The URL-friendly identifier used where this item has a public address. |
| Billing Zone | Selects the billing zone assigned to the channel. |
| Shipping Zone | Selects the shipping zone assigned to the channel. |
| Enabled | Turns this record/rule on or off without deleting its configuration. |