Booking Locations

Locations describe where a service is delivered.

Locations identify where services can be delivered and can affect which staff/services are appropriate for a booking.

What this feature is for

Locations describe where appointments are delivered and can participate in staff/service availability. Use separate locations when the customer or scheduler genuinely needs to distinguish where a service can happen—not simply as labels for internal teams.

A practical way to use it

Create the physical/online locations needed by the business.
Enter customer-meaningful address/contact details when those are exposed.
Assign the appropriate locations to Staff and Services.
Test slot generation for each service/location combination you intend customers to book.

How it connects to other features

A Location by itself does not create availability. The Service and eligible Staff must also support that location, and staff schedules/time off still control whether a slot exists.

What to expect after changes

Removing or changing a location can make a service/staff combination unavailable for future bookings. Existing appointments should be reviewed before renaming or deleting a location that customers may already have in their confirmation details.

Where to find it

Open Booking → Locations.

Using Locations correctly

Create a Location when the place itself is reusable across services. Services then reference that shared location instead of repeating address/map/contact details. If the Google Maps Address integration is enabled, complete address/map data so confirmation/direction links are meaningful.

Field and action reference

Use the tables below when you need the exact meaning of a field, column, filter or action. Read the workflow and dependency sections above first so each option is used in the right context.

Using the list page

Column	Use
Name	Shows the record name.
Address	Shows the address value recorded for each row.
Slug	Shows the slug value recorded for each row.
Phone	Shows the record’s telephone number.
Email	Shows the record’s email address.
Latitude	Shows the latitude value recorded for each row.
Services	Shows the services value recorded for each row.
Actions	Contains the management actions available for the record.

Field reference

Field / option	Use
Name	The human-readable name used to identify this record.
Address	Stores the physical address used for the location/customer record.
Description	Longer descriptive information for this record.
Slug	The URL-friendly identifier used where this item has a public address.
Phone	The contact telephone number.
Email	The email address associated with this account or record.
Latitude	Stores the map latitude for the Booking Location so mapping/location features can position it accurately.
Longitude	Stores the map longitude for the Booking Location so mapping/location features can position it accurately.
Place Id	Stores the external place identifier used with the configured maps/location integration.
Map Url	Sets or displays the URL used for map url.
Is Active	Controls whether this record is treated as active.

Actions available

Create
View
Edit
Delete

Booking Settings · Services · Appointments · Overview

Where locations appear on your site

Locations are shown on the locations page and on a page for each location, in the designs chosen for Locations layout and Location detail layout (see Frontend Designs). The Booking Locations block shows them on any page, and a booking form can be limited to the services of one location (see Page Builder Components). Designed location pages can be bound to a location (see Data-Bound Sections).