Booking Service Categories

Booking Categories organize services into understandable groups for customers and administrators.

Booking service categories list

Service Categories help administrators organize services before those services are exposed to customers.

What this feature is for

Service Categories are the navigation structure of the Booking service catalogue. They help customers narrow a large service list and give administrators a consistent way to group related offerings.

A practical way to use it

  1. Create a small category structure before creating many services.
  2. Use names customers understand, not internal department codes.
  3. Assign each Service to the most appropriate category.
  4. Review the customer Booking Form to make sure category grouping helps rather than adds an unnecessary step.

How it connects to other features

Categories gain customer-facing meaning through Services and Booking Forms. Reorganizing categories does not change staff availability or appointment times, but it can change how easily customers find a service.

What to expect after changes

Changing a category can affect multiple services at once. Before deleting one, review the services that rely on it and decide where they should be moved.

Where to find it

Open Booking → Categories.

Using the Categories list

Use Service count to see whether a category is actually in use. Sort Order and Is Active determine how useful it is as a customer-facing organizer. Deactivate an obsolete category only after deciding where its services should live.

Field and action reference

Use the tables below when you need the exact meaning of a field, column, filter or action. Read the workflow and dependency sections above first so each option is used in the right context.

Group Booking services.

Using the list page

ColumnUse
NameShows the record name.
DescriptionShows the record description/summary.
SlugShows the slug value recorded for each row.
ImageShows the primary image/thumbnail for the record.
Sort OrderShows the sort order value recorded for each row.
ServicesShows the services value recorded for each row.
Is ActiveShows the is active value recorded for each row.
ActionsContains the management actions available for the record.

Field reference

Field / optionUse
NameThe human-readable name used to identify this record.
DescriptionLonger descriptive information for this record.
SlugThe URL-friendly identifier used where this item has a public address.
ImageUploads or selects the primary image used for this record.
Sort OrderControls the item’s relative ordering where TruCMS presents multiple records.
Is ActiveControls whether this record is treated as active.

Actions available

Booking Settings · Services · Appointments · Overview