Countries & Provinces

Countries & Provinces are the geographic reference data used by TruCommerce address, zone, shipping and tax configuration.

TruCommerce countries and provinces screen

Countries and provinces supply the geography used by zones, addresses, tax and shipping decisions.

What this feature is for

Countries & Provinces are the geographic reference records TruCommerce uses when administrators build Zones and when checkout interprets customer addresses. They are foundational data, not shipping methods or tax rates by themselves.

A practical way to use it

  1. Make sure the countries/provinces your store needs exist and are correctly identified.
  2. Create Shipping or Tax Zones by selecting these geographic members.
  3. Use those Zones in Shipping Methods and Tax Rates.
  4. Test checkout with addresses from both matching and non-matching locations.

How it connects to other features

Zones reference Countries/Provinces. Shipping and tax calculations then reference those Zones. TruPayments Billing Zones are separate and should not be substituted for commerce geography.

What to expect after changes

Changing or removing geography that is already used by Zones can change checkout matching. Treat these records as shared reference data and review dependent Zones before editing them.

Where to find it

Open TruCommerce → Countries.

Why Countries & Provinces matter

This geographic reference data is reused by address- and zone-based commerce rules. Keep country/province definitions consistent before building Zones, Tax Rates or Shipping Methods so the same customer address resolves predictably across checkout calculations.

Field and action reference

Use the tables below when you need the exact meaning of a field, column, filter or action. Read the workflow and dependency sections above first so each option is used in the right context.

Using the list page

ColumnUse
NameShows the record name.
ProvincesShows the provinces value recorded for each row.

Field reference

FieldUse
CodeThe code used to identify or redeem this record, depending on its type.
NameThe human-readable name used to identify this record.
Phone CodeCountry calling code.
EU MemberMarks whether the country is treated as an EU member in the available country data.

Actions available

Store Settings · Products · Cart & Checkout · Overview